Payment Protocol

Effective Date: 1 January 2026

To keep tutoring services running smoothly and efficiently, please review our payment guidelines below.

1. Payment Options

Parents may choose between two deposit/payment structures:

• Option 1: Full Term Deposit

  • Pay the full amount for the term upfront

  • Ensures your child’s spot is secured for the term

  • Missed sessions (with valid notice) will be refunded at term end

• Option 2: Fortnightly Deposit

  • Pay in instalments every two weeks

  • Provides greater flexibility for shorter commitments

  • Payment due before the first session of each fortnightly period

2. Payment Methods

• Payments are made directly to SkyHigh Academy via bank transfer.

• Bank details:

  • BSB: 067 873

  • Account Number: 1774 9791

  • Account Name: Chet Ray Law

• Please use the reference: [Student’s Name + Term] to help us identify payments quickly

3. Payment Deadlines

• Full Term Deposits are due before the first session of the term.

• Fortnightly Deposits are due before the first session of each two-week period.

• Timely payment secures your child’s weekly session slot.

4. Late or Missed Payments

• Sessions will not be scheduled or held if payment is overdue by more than 7 days unless prior arrangements are made.

• Please notify SkyHigh Academy immediately if you anticipate any payment delays.

5. Refunds and Cancellations

• Refunds for missed sessions apply only if 24 hours’ notice is given for cancellations.

• No refunds are provided for unattended sessions without prior notice.

• If a student cancels permanently, please notify us ASAP to discuss options.

6. Tutor Payments

• Tutors are paid weekly/monthly based on hours worked.

• Tutor payments are managed by SkyHigh Academy directly.

• Tutors must submit session summaries and attendance reports for payment processing.

7. Queries or Concerns

If you have any questions or concerns about payments, please contact:

📧 Email: skyhighacademy100@gmail.com

📞 Phone: 0416 110 354